DRAGONFLY PET CONCIERGE

Manchester's premier pet service provider... care when you're not there T: 0871 234 77 11 l M: 0797 343 23 76 l F: 0871 234 77 99

Client Area

- Latest News
- Account Payment
- Client Only Offers
- Bobtail Pets Vouchers
- & More

Pet Concierge Logo

About Us...

Dragonfly Pet Concierge is family run, we are able to offer a personalised service taylored to your specific needs.

Our history is in the pet trade, we own an online pet store (Bobtail Pets) selling thousands of products for all types of animals. We also run a local pet food delivery service. We are always happy to combine our services and provide a reliable supply of pet food along with any service offered through Dragonfly Pet Concierge.

As such, we can offer a very unique and well placed service unlike many other pet sitters and dog walkers. A complete pet service encorporating both pet supplies delivered direct to your door along with care and enrichment for your pet as part of our dedicated dog walking or pet sitting services.

We offer the following:

- Dog Walking
- Pet Sitting (all types)
- Puppy Visits
- Home Security
- Exciting Day Trips
- Pet to Vet Taxi
- Pet to Groomer
PLUS FREE
- Pet Food Delivery
- Product Advice
- Key Holder Service
- Emergency Callout
- Online Client Area
- Initial Consultation

We are:

- Insured
- Police Checked

Areas covered include:

- Droylsden
- Ashton-under-Lyne
- Oldham
- Failsworth
- Stalybridge
- Glassop
- Stockport
- Cheadle
- Wilmslow
- Within the M60
- Surrounding the M60

If you have any questions about our services or would like more information please contact us.

OUR PET SHOP...

www.BobtailPets.co.uk

Suppliers of...

wagg
pedigree
royal-canin
purina
bakers-felix
Kong%20Logo

& many more

Visit our pet supplies website for more information or call now to arrange your free local pet food delivery.

Dragonfly... the complete pet concierge service unlike any other

Payment Terms v.2012

DOG WALKING

Dog walking services should be paid for in advance unless otherwise agreed and there are block booking discounts available for block bookings of 1 hour walks. A block booking is 5 or more 1 hour walks and must be paid for in advance to attract a 10% discount. Regular Clients may wish to pay for a bock booking or pay as they go. For our regular Clients It is possible to have an account which is to be paid, weekly or monthly. We offer this service on a flexible nature and as such do not charge cancelation fees for dog walking - you only pay for the walks you have.

Other services which include dog walking such as our luxury pamper days and doggy day trips can be added to your account if you are an account customer or must be paid for when booking or on the day if you are a new Client. We may take a deposit for pamper days to secure the date with our grooming partners but full payment can be made on the day. Dog walks can be booked between 9am and 6pm walks after 6pm come under our after hours service.

PET SITTING
All services booked should be paid for before the service is to be carried out, deposits are collected at the time of booking to secure the dates required and full payment is to be made on or before departure. As standard we offer a 10% discount to pet sitting bookings made at least 4 months in advance as this helps us to manage our bookings more effectivly, however, please note we are unable to offer a discount on sleepovers, 24h care, any booking made for 4 days or less or any bookinsg made for the months of July/August/September.

Any booking made for pet sitting must be paid for in advance:
Bookings totalling £50 or under:
Full payment at time of booking.
Bookings more than £50:
£50 or 50% of the total booking, whichever is greater at the time of booking with the remaining to be paid for on or before departure. If you choose to pay more than 50% at the time of booking only 50% of the total booking will be used as a deposit.

WE ACCEPT
Cash
Cheque (no fees for processing)
Online Payments (2.5% transaction fee) all credit/debit card accepted
iPhone Payments (2.5% transaction fee) all credit/debit card accepted
Internet Banking Payments/BACS

Weekends/Bank Holidays: We do not charge extra for weekend bookings or any service booked for the weekend including dog walking. Our rate for Bank Holidays is double the standard fee and as Bank Holidays are busy times for us please book in advance if you are able to as we have a large Client base many of whom enjoy using our services over these periods.

Additional Information: We provide a fully insured service and will provide all legal contracts and forms. After we have arranged your free consultation we will e-mail or post all the relevant forms as part of our Booking Information Pack. We provide a personalised quote for your consideration and are happy to tailor our services to your needs.