Key facts about us

We are a fully insured service, you can view a copy of our insurance at any time.

Our pricing structure is fully transparent. We have no hidden costs, no registration fees, no mileage fees and no extra fees for 1-2-1 services.

We do not use vans. We do not and will not squeeze as many pets as possible into a van. For more information click here.

For security we do not have signage on our vehicle, meaning no one will notice that your home is being visited and that you are away. 

Our Clients are important to us and we are here for both the benefit of the pet and owner. Customer satisfaction and the resulting recommendations are our main focus and this is achieved only by the highest level of care and range of quality services.

We operate in a caring, honest and ethical manner with integrity. Dragonfly Pet Concierge is a reliable service provider established since 2010.

We are professionals educated to degree level and offer a real alternative to other service providers in this field.
We listen to Clients to understand their needs.
Clients recognise our services have been created around the needs of pets not profit.